Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns

Just contact me within: 3 days of delivery

Ship items back to me within: 7 days of delivery

I don't accept exchanges or cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently Asked Questions

Can I collect from you.

Yes, we can arrange for you to collect form us and for some larger or delicate items we would prefer this. Just message us to arrange a convenient time for us all.

Can I have a quicker delivery

Yes, we can arrange for 1st class, next day etc where it is offered by Royal Mail. We would make an additional charge for this though so please contact us before purchase if it is not an available option. We are currently updating our postage options to allow this.

Wholesale availability

Most of our items for sale are 'one offs' being items that we come accross that we think you might find of interest so it is unlikely that we would be able to offer a wholesale service, however if we find a supplier of some good quality interesting reproduction items this may change.

Sizing details

We always try to give an idea of the size of any item we sell and if we can we will take photographs showing the size. We will always give sizes in centimetres.

The item you are selling has no postage rates for my country?

No problem, just message us about the item your interested in and your location and we will get a quote for you.